How long does it take for items to arrive?
The Processing usually takes 2-5 business days. For Standard Shipping, it usually takes 10-20 business days, and Express Shipping takes 3-5 business days.
PS. For orders to South America and the Russian Federation, shipping may take more than 1 month due to transport and customs issues.
How much does shipping cost?
We offer Free shipping on all products.
NOTE: Each country has its own customs rules and policies. Please contact local customs for more information. If, in rare cases, import duties or taxes are charged, the customer is responsible for paying them.
How Do I track My Order?
Once your order is shipped, we will send you an email with the corresponding information. After that you will be able to track your order at https://www.17track.net/en. Please allow 1-2 business days for tracking information to be available.
My order says delivered, but I don’t have it?
Some possible things that could have happened.
– They didn’t scan it correctly and it will show up the next day.
– The carrier could have left it at a neighbors house by accident or a front desk if you live in an apartment. Please check.
– If you still can’t find the order, please email us at firstname.lastname@example.org
What if the package doesn’t arrive?
If you don’t get your package 60 days after it was shipped, please contact us at email@example.com. We’ll either resent a new one to you or give you a full refund.